Terms of service
Welcome to Viora Nest. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. Overview
This website is operated by Viora Nest. Throughout the site, the terms "we," "us," and "our" refer to Viora Nest. By visiting our site and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service.
2. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your jurisdiction or have obtained consent from a parent or legal guardian.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws while using our services.
3. Products and Services
We strive to display product descriptions, images, colors, and specifications as accurately as possible. However, due to screen settings, handmade craftsmanship, and photography variations, actual products may differ slightly from images displayed on the website.
As many of our products are handcrafted, minor variations in color, design, size, and finish are considered part of the product's unique character and are not defects.
4. Pricing and Payment
All prices displayed on the website are subject to change without notice.
We reserve the right to modify or discontinue products at any time without prior notice.
Payments must be completed through approved payment methods available at checkout.
5. Order Acceptance
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product availability
- Pricing errors
- Suspected fraud
- Incorrect customer information
- Violation of these Terms
If an order is canceled after payment has been processed, an appropriate refund will be issued.
6. Shipping and Delivery
Delivery times are estimates and may vary due to factors beyond our control, including customs processing, courier delays, weather conditions, and public holidays.
Viora Nest is not responsible for delays caused by third-party shipping providers.
Customers are responsible for providing accurate shipping information.
7. Returns and Refunds
Returns, exchanges, and refunds are subject to our Refund Policy.
Products must generally be returned in unused condition with original packaging unless otherwise stated.
Certain items may be non-returnable due to hygiene, customization, or other applicable reasons.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, videos, and designs, is the property of Viora Nest and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. User Comments and Submissions
If you submit reviews, suggestions, ideas, or other content, you grant Viora Nest the right to use, modify, publish, and display such content without compensation.
We reserve the right to remove content that is unlawful, offensive, misleading, or inappropriate.
10. Limitation of Liability
To the fullest extent permitted by law, Viora Nest shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the product or service giving rise to the claim.
11. Accuracy of Information
We make reasonable efforts to ensure information on our website is accurate and current. However, we do not guarantee that all information is complete, accurate, or error-free.
12. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
14. Changes to Terms
We reserve the right to update, modify, or replace these Terms of Service at any time. Changes become effective immediately upon posting on this website.
15. Contact Information
For questions regarding these Terms of Service, please contact us:
Viora Nest
Email: vioranest0@gmail.com
Website: www.vioranest.com
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.